Refund Policy

The Fees are payable to Smarketa subject to the following conditions:

Fees payable monthly, quarterly, or yearly will be paid in advance. They will not be refundable in whole or part of the Agreement, or any relevant part is terminated during the period to which the payment relates. Clients will automatically be charged again at the end of their pre-pay period unless they have followed the Contract Termination procedure.

Any set-up fee will (unless otherwise stated) be payable immediately.

The Client agrees to pay Oneup Market’s invoices within seven days of the invoice due date.

All sums payable to Oneup Market under the Agreement must be paid in full with no set-off or deduction.

To terminate the agreement, the Client must provide 30 days’ written notice to Oneup Market for either the whole or any part of the Agreement. Oneup Market may immediately terminate the Agreement (or at its option, any part of it) by notice in writing to the Client if the Client fails to pay Oneup Market any sum due under the Agreement after the due date for payment.